As corporate administrator, she is responsible for development and coordination of the firm's online research library on economic impact analysis, as well as the firm's e-newsletter on research and reports available. She also manages corporate database and marketing systems, and research support. In addition, as office manager, she coordinates document production.
Ms Ervin was formerly Administrative Associate at Regional Economic Models, Inc., where she had responsibilities as database administrator, marketing associate and software programmer. She has also worked as Office Manager of Image Software Services, with responsibility for customer and financial accounts. Her education includes a BA in English and Professional Writing from Fitchburg State College and certification in Legal Assistant Studies at the University of Bridgeport.